What you need
- An iPhone or iPad on iOS 14 or newer.
- The player named in your welcome email — we pick the one that is live in your country's App Store.
- Your username and password, or the playlist link.
Step by step
- 1Open the App Store and search for the player we named.
- 2Install it, open it, and choose to add a playlist or sign in with a username and password.
- 3Paste the playlist link from your email, or type the login details exactly as they appear.
- 4Let the channels and the film library load once.
- 5Add anything you like to favourites — they follow you to your other devices.
If something does not work
- The app cannot see the playlist: copy the link rather than retyping it, since a single missing character stops it.
- Playback stops when the phone locks: that is iOS suspending the app; keep the screen on for live sport.
- Casting to the TV drops out: make sure the phone and the TV are on the same Wi-Fi network.
Common questions
No card for the trial
Test it yourself for 24 hours
Message our team on WhatsApp and we will set the trial up on the device you watch on. Nothing renews on its own.