What you need
- A Fire TV Stick of any generation — Lite, 4K and 4K Max all work. The 4K Max gives the smoothest picture on sport.
- Your home Wi-Fi, or the Amazon ethernet adapter if the stick sits far from the router.
- A connection you can test during the free trial: how steady the picture is depends on your line, your device and the channel.
- The login from your welcome email: a username and password, or the playlist link.
Step by step
- 1From the Fire TV home screen open the Amazon Appstore and search for the app support named. If it is listed, install it and continue with the install step below.
- 2If it is not listed, message support before changing any device setting: they will confirm the app and its official download page.
- 3Installing from outside the Appstore is only for an app that has its own official page. Use Downloader from the Appstore, type that official address, and never a code or link from an unsolicited message.
- 4Choose Install once the player finishes downloading, then delete the installer file so the stick keeps its storage free.
- 5Open the player from Your Apps & Channels, sign in with the details we sent, and give the channel list a minute to build itself the first time.
If something does not work
- Nothing downloads: check the address came from the publisher's official page, then ask support to confirm the file and the setting before you change anything.
- The channel list stays empty: check the playlist link or password for a missing character, then sign out and back in.
- Only the sport stutters, and only at kick-off: move the stick to the 5GHz band or use the ethernet adapter. 2.4GHz struggles at eight in the evening.
- The picture drops to HD on a 4K TV: set Settings → Display & Sounds to Automatic and use the high-speed HDMI port.
Common questions
No card for the trial
Test it yourself for 24 hours
Message our team on WhatsApp and we will set the trial up on the device you watch on. Nothing renews on its own.