How to activate Smart STB for IPTV

1. 1On a Samsung TV, open Apps from the home bar and search for Smart STB. On an LG, open the LG Content Store.
2. 2Install it and open it. The app shows a device MAC address and a device key on the first screen — note both down.
3. 3Smart STB needs its own licence, bought inside the app or from the developer. The licence is separate from your iptvuk.irish plan.

Message support on WhatsApp with the MAC address the app displays. We add it to your account and the portal loads on the television — no username or password is typed on the TV itself.

The MAC is what identifies the device, so the same address cannot be used on two televisions at once.

• Close the app completely and reopen it after we confirm the MAC is added. Smart TVs cache the old state until the app restarts.
• Give the channel list a minute to build itself. The first load is always the slowest.
• Check the portal URL matches the one support gave you, since a single wrong character leaves you with an empty screen.

• The app is not in the store: availability changes by region and model year. Tell us your TV model and we will suggest the right app.
• The licence screen keeps appearing: the purchase has not been confirmed in the store yet. Reopen the app after a few minutes.
• The screen goes black after the portal loads: restart the TV rather than the app — the tuner process needs to come back up.
• Everything works but the guide is empty: the portal carries its own EPG, so allow ten minutes on the first run before looking for a fault.